Extensive learning and development experience (since 1977, Frank has successfully completed hundreds of projects, addressing management, sales and technical issues) Exceptional client service and deliverables (evidenced by numerous client references and testimonials) Designated "Expert" and "Thought Leader" in instructional technology, performance improvement and instructional design (by Workforce Management magazine and The CEO Refresher website respectively) Innovative instructional design methods published in refereed publications (e.g., Journal of the United States Distance Learning Association) and cited in 25 scholarly documents Trainer of human resource and training professionals from industry-leading firms (IBM, General Electric, Pepsi, Emigrant Savings, Ernst & Young, Altria, Citicorp, Goldman Sachs, Merrill Lynch, Prudential, JPMorgan-Chase, PricewaterhouseCoopers and many others)
Performance coach to corporate instructional designers, project managers and learning initiative leaders (founding member of the International Association of Coaches and recipient of the "Registered Corporate Coach" designation provided by the Worldwide Association of Business Coaches) Adjunct Associate Professor of Instructional Design, Fordham University Graduate School of Education, Human Resource Education and Training Master's Degree Program (1994 - 2009) Pertinent formal training and education, including: PhD-program studies in Educational Leadership (Fordham), MS in Educational Communications and Technology (State University of New York), Certificate in Clinical Counseling (Marymount Manhattan) and Registered Corporate Coach designation (Worldwide Association of Business Coaches) Appointee to the International Association for Continuing Education and Training (IACET) Council for Standards Development (2008 - 2010)

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